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When to report a solicitor to the SRA

If you have complained to your solicitor about breaching the SRA Code of Conduct and are not satisfied with their response, you can report them to the SRA. Examples of a breach include:

  • Dishonesty
  • Fraud
  • Discrimination

When to contact the Legal Ombudsman

If you have complained to your solicitor about poor service and you are not satisfied with their response, you can contact the Legal Ombudsman who deal with poor service, such as:

  • Delayed or unclear communication
  • Problems with your bill
  • Loss of documents