Privacy Notice

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1. WHO ARE WE?

Giles Wilson Law Limited is a firm of solicitors, practicing solely in the jurisdiction of England & Wales. Giles Wilson Law Limited is regulated by the Solicitors Regulation Authority under reference number 833572. Giles Wilson Law Limited is a private limited company (registered under number 13654811) and trades under the name “Giles Wilson”. The registered office of Giles Wilson Law Limited is 1711 London Road, Leigh on Sea, Essex, SS9 2SW a list of members of the firm is available for inspection upon request. The VAT registration number for Giles Wilson Law Limited is 412 2633 39.

Our Data Protection Manager can be contacted directly at:

Address: Data Protection Manager, Giles Wilson, 1711 London Road, Leigh on Sea, Essex, SS9 2SW, UK
Email:
Telephone:

Giles Wilson is a data controller and processor under the General Data Protection Regulation (GDPR).

2. INFORMATION COLLECTED BY US

2.1. We collect and retain personal data about you (and where required, parties associated with your instruction to us) through various means including:

From you as the client

  • By telephone
  • By email
  • In person
  • In correspondence
  • By submission of an enquiry through our website

Through other professionals and referrers (including estate agents, commercial agents, accountants, IFA/ mortgage brokers)

  • By telephone
  • By email
  • In person
  • In correspondence

Third parties to the dispute or transaction upon which you have instructed us

  • By telephone
  • By email
  • In person
  • In correspondence

The data we collect about you may include:

Identity data

  • Names and title
  • Marital status
  • Date of birth
  • Gender

Contact data

  • Address
  • Email address
  • Telephone numbers

Employment data

  • Employment history
  • Education attainments

Financial data

  • Bank account details
  • National Insurance number
  • Other financial information relevant to performance of the contract or to comply with a legal obligation

Sensitive data

  • In limited circumstances:
    Special category personal data including details about race, ethnicity, religious beliefs, sexual orientation, health data and information about criminal convictions and offences

Any other personal data

  • Data collected in the context of our work for clients or in the operation of our business

2.2. Purpose for the collection and use of the personal data and lawful basis for processing:

To perform the contract for legal services in which you have instructed us

  • Performance of a contract

To hold for the purpose of future conflict checks should we be instructed in the future in a case against you or which affects you

  • Legal obligations
    Legitimate interests (to provide conflict checks)

To comply with our regulations as Solicitors (for example, anti-money laundering checks under the Proceeds of Crime Act 2002 and other relevant legislation, the SRA Code of Conduct etc)

  • Legal obligations
    Legitimate interests (to provide advice, to recover debts, to provide conflict checks, to comply with our accreditation scheme requirements, to protect our interests and prevent fraud/illegal activity)

To update you to legal changes, to invite you to occasional marketing events (such as seminars) which might be of interest to you or to contact you occasionally to market our legal services to you

  • Legitimate interests (to keep our records updated, for direct marketing purposes)

To process any job application

  • Legal obligations
    Legitimate interests (for internal administrative purposes)

In addition, in respect of the special category personal data we rely on the necessity for the establishment, exercise or defence of legal claims, including the provision of legal advice and/or that you have given us explicit consent to process this data for an explicit purpose.

2.3 Who we share your information with

Giles Wilson Law Limited will be the recipients of the data and will only share the data with third parties in the conduct and furtherance of your case and/or in the administration of our business. This may include instructing expert witnesses, barristers or valuers; parties to a property transaction including mortgage brokers and estate agents; banks to enable transfer of funds; external agencies to verify your identity and in connection with prevention of fraud, money laundering or tax evasion; or in compliance with a legal obligation.

We require all third parties to keep your details securely, and to use them only to fulfil the service which they provide and in accordance with our instructions.

3. INTERNATIONAL TRANSFERS

We do not, in the ordinary conduct of our business, seek to transfer your personal data outside the European Economic Area. However, if a specific need were to arise, we will take all reasonable steps to ensure compliance with the GDPR.

4. DISCLOSURE

Giles Wilson Law Limited will not pass on your personal data for marketing purposes to third parties without first obtaining your consent.

5. RETENTION PERIOD

Giles Wilson Law Limited will process personal data for the duration of your instructions to us (if you instruct us to hold certain original documents for you, such as your Will, LPA and deeds this will be for the duration of our instruction to hold these documents) and will store the personal data for a minimum of 6 years after the conclusion of your matter. Your data will then be destroyed as soon as is practicable after 6 years unless we have notified you that we intend to hold your data for longer. This might be necessary for the purpose of a limitation period if, for example, your matter involves a trust or a land transaction. Giles Wilson Law Limited has a legitimate interest to retain a minimised amount of data for the purpose of conflict-checking, for use in the defence of potential complaints, legal proceedings or fee disputes, keeping anti-money laundering records, and/or exercising a right to a lien.

6. FAILURE TO PROVIDE INFORMATION

Where we request information under a contractual or statutory requirement, a failure to provide the required information may mean we are unable to act further on your behalf.

7. YOUR RIGHTS AS A DATA SUBJECT

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records, subject to Giles Wilson Law Limited having a legitimate interest in retaining that data (which will be minimized to enable compliance with professional duties, such as carrying out conflict of interests checks).
  • Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.
  • Right to judicial review: in the event that Giles Wilson Law Limited refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as detailed on our complaints and policies page.

All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data.

8. SUBJECT ACCESS REQUEST FORM

Giles Wilson Law Limited, at your request by completing a Subject Access Request Form, can confirm what information we hold about you and how it is processed. If we hold personal data about you, you may request:

  • The purpose of the collection, processing, use and storage of the personal data
  • The source of the personal data (if not obtained from you, the data subject)
  • The categories of personal data stored
  • The recipients or categories of recipients to whom the data has been or may be transmitted, along with location
  • Envisaged storage period for the data
  • Any details and information of automated decision making

To collect this information you will be required to provide two forms of ID. Full details are available on the Subject Access Request Form.

Fully regulated to give you assurance with every step


When to report a solicitor to the SRA

If you have complained to your solicitor about breaching the SRA Code of Conduct and are not satisfied with their response, you can report them to the SRA. Examples of a breach include:

  • Dishonesty
  • Fraud
  • Discrimination

When to contact the Legal Ombudsman

If you have complained to your solicitor about poor service and you are not satisfied with their response, you can contact the Legal Ombudsman who deal with poor service, such as:

  • Delayed or unclear communication
  • Problems with your bill
  • Loss of documents