Photo of Jackie Shepherd

Jackie Shepherd

Senior Lawyer, Property & Conveyancing

With nearly 30 years’ experience in residential conveyancing in the Essex area and beyond, Jackie brings a wealth of knowledge and expertise in leading property transactions – and is particularly experienced in plot sales and complex developments. She brings a level of care and attention to detail that is unsurpassed, and shows a commitment to each client that provides an efficient, professional and supportive service throughout the entire conveyancing process.

Services: Property

Hourly rate: Fixed fee cost for conveyancing. Other matters: £338p/h

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When to report a solicitor to the SRA

If you have complained to your solicitor about breaching the SRA Code of Conduct and are not satisfied with their response, you can report them to the SRA. Examples of a breach include:

  • Dishonesty
  • Fraud
  • Discrimination

When to contact the Legal Ombudsman

If you have complained to your solicitor about poor service and you are not satisfied with their response, you can contact the Legal Ombudsman who deal with poor service, such as:

  • Delayed or unclear communication
  • Problems with your bill
  • Loss of documents